By comparing R-Mode (right-brain processed) data collected through the PD with L-Mode (left-brain processed) data provides a measure of the disconnect between what people are willing or able to express verbally about a topic and how they feel about it at a deeper level. This measure of the difference is known as INcongruence.

A high degree of INcongruence may be an indication of any of several things:

• political/cultural pressure within the organization to present a particular image that is different than the deeper reality
• individual desire to present a particular image that is different than the deeper reality
• denial - people may think they feel a certain way about a topic that is not a true representation of what they feel at a deeper level
• lack of awareness - people may truly believe things are different than they are